Last updated: 14 September 2025

1. Introduction

Welcome to Rhuvio, a streetwear fashion brand based in Prague, Czech Republic. By accessing or purchasing from our online store (www.rhuvio.com), you agree to be bound by these Terms & Conditions of Sale.

If you do not agree, please refrain from using our website or placing orders.

2. Company Information

3. Products

  • Product descriptions and images are for reference only. Slight differences in color, texture, or sizing are possible and do not constitute grounds for liability.

  • We may modify, discontinue, or restrict product availability without notice.

4. Pricing & Payment

  • Prices are listed in EUR (or CZK for Czech customers) and include applicable VAT where required.

  • Payment must be completed before shipping.

  • Accepted payment methods are shown during checkout.

5. Orders & Contract Formation

  • Orders become binding when you receive an email confirmation.

  • We may cancel or refuse any order at our discretion (fraud, stock issues, errors).

  • Customers are responsible for ensuring accuracy of details (sizes, addresses, etc.).

6. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Delays caused by carriers, customs, or external events are beyond our control.

7. Right of Withdrawal & Returns

  • EU customers may return purchases within 14 days without giving a reason.

  • Goods must be returned unused, unwashed, with original packaging and tags.

  • Exceptions: personalized or final-sale items cannot be returned.

  • Customers bear return shipping costs unless items are defective.

8. Refunds

  • Refunds are processed within 14 days of receipt of returned items.

  • Refunds are issued to the original payment method only.

  • Refunds may be withheld until goods are inspected.

9. Warranty & Defects

  • Products carry the EU legal warranty of 2 years for manufacturing defects.

  • Warranty excludes normal wear, misuse, and improper care.

10. Liability

  • Our liability is limited to the value of the purchased product.

  • We are not responsible for indirect or consequential losses (loss of income, business interruption, opportunity cost).

  • Nothing limits liability for death or personal injury caused by gross negligence or fraud.

11. Governing Law & Disputes

12. Contact

Rhuvio
Prague, Czech Republic
Email: support@rhuvio.com