Last updated: 14 September 2025

1. Introduction

At Rhuvio, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data under GDPR.

2. Data Controller

3. Data We Collect

  • Name, email, shipping/billing address, phone number

  • Payment details (processed securely by third parties)

  • Order history and account preferences

  • Marketing consent and communications

  • Technical data: IP, browser type, cookies

4. Purpose of Processing

  • Fulfill and deliver orders

  • Provide customer service

  • Send marketing updates (with consent)

  • Meet tax and legal requirements

  • Improve website performance and security

5. Legal Basis

  • Contract performance

  • Legal obligations

  • Legitimate interests (fraud prevention, analytics)

  • Consent (marketing, cookies)

6. Sharing Data

We may share data with:

  • Payment providers

  • Shipping partners

  • IT and analytics service providers

All partners comply with GDPR.

7. Retention

  • Orders: stored as long as legally required

  • Marketing: until consent is withdrawn

  • Accounts: until deletion

8. Your Rights

  • Access, correct, or delete data

  • Restrict or object to processing

  • Withdraw consent

  • File complaints with Czech Data Protection Authority

9. Security

We use industry-standard security measures to protect your data.

10. Contact

Questions? Email us at support@rhuvio.com